INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
I'm having an issue with my order. What should I do?
With Pure Meds UK, you are covered. If you experienced an issue with your order , kindly contact our Customer Service department to have it resolved as soon as possible.
How will I track my parcel delivery status?
Tracking numbers are provided once done with the registration for shipping. We'll email your tracking number and a link for you to track the progress of your delivery.
How will my parcel look like?
Your parcel will only have your name and shipping address on it: we never mention our website, product type or name on the parcel, so that your order is 100% discreet and confidential.
What is the average delivery time?
Guaranteed delivery time is 1-3 days within UK and 3-5 days out of the UK.
Do you have the money back guarantee?
Yes, In case of non-delivery of the product we guarantee to return the money in 15 days
INFORMATION ABOUT US
